Are you interested in the financial markets? Do you have a background in IT and a focus on infrastructure? Do you like to think outside the box to find innovative solutions, and do you enjoy working in a team for optimal results? Then you’re the Customer Service Engineer we’re looking for!
You’ll be responsible for resolving and reporting on customer queries and issues with various levels of complexity. You’ll have to troubleshoot and quickly diagnose complex problems in accordance with the preset SLA and KPI’s. Problem solving will be your main focus, but the endgame is to specialize in a certain product. Are you ambitious about your future? Great! This role definitely opens doors towards different functions within the organization.