• Functional Analyst IT Contact & Content Management - Belfius Insurance

    Brussels, BelgiumAnalysisGraduate/Young Pro

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About the Challenge

You understand the importance of communications for a company. You’re interested in communication techniques and have strong analytical and diagnostic skills. You’re well-organized, attentive to details and fast-learning. Then how would you like to join the Document Management IT team at Belfius Insurance as a junior functional analyst?

In this role, you will be one of the key players in the analysis of the contact and content applications which handle communications:

  • Templating, generation and delivery of outgoing communications (e-mail, paper, text message, digital,…)
  • Processing of incoming communications (reception & execution of necessary actions, such as sending metadata to core applications)

As a functional analyst, you will:

  • Participate in the design of the functional architecture
  • Analyze new requests, challenge requirements and propose the best solutions
  • Coordinate with the international team
  • Perform testing
  • Analyze bugs, define solutions and coordinate the implementation

Your skills

You will need to design, develop and maintain functional solutions autonomously as well as work efficiently in a team with other analysts, architects, end users. We have strict deadlines that must be kept, requiring you to manage priorities and workload peaks in an effective manner.

We offer a challenging role at a warm company with a passion for Belgian talent, where your well-being and work-life balance always come first. In return, we have set these requirements:

  • Fluent oral and written communication skills in English and Dutch and/or French
  • Good understanding of the functional architecture of an application
  • A basic technical interest and knowledge (XML, Json, BPM, Java,…) will be very useful

You’d make us very happy if you can offer one or more of these assets as well:

  • Experience in Document Management Systems and software package integration in a large enterprise architecture
  • Experience in insurance sector
  • Experience in copywriting and an interest in communication techniques

Our offer

Being deployed at Belfius Bank while working for Exellys, offers a unique combination of opportunities. Apart from the modern and entrepreneurial working environment you’ll be experiencing at the client, here’s what you can expect from us:

  • Benefit from a personal career coach. Ongoing development and learning is a core part of our DNA, and it’ll be part of yours, too.
  • Do meaningful work. When you join us, you’ll work on purposeful projects that push the envelope of technology.
  • Career mobility. After two years, you’ll have the opportunity to directly work for a client and grow your professional mobility.
  • We take care of you. We provide competitive salary , benefits and more.

Key figures

  • 6,494 employees
  • Modern offices in Brussels, easily accessible by public transport
  • Company restaurant The Village & work-out space
  • 48% women / 52% men
  • 24 different nationalities
  • 93% satisfaction

Company insights

More about this organisation

With over 3.6 million customers, Belfius is the nr. 2 bank and insurer in Belgium. The Belfius Group includes a number of other companies, such as Corona Direct, DVV, Crefius, Elantis, Belfius Lease and Belfius Autolease.

Belfius aims to be a digital leader. When it comes to employees, Belfius is committed to growth and development. It is a stable organization that offers many career opportunities, both horizontally and vertically.

Next steps


  • Apply now
    We'll get back to you asap
  • Ace a phone call
    Don't worry, this won’t take long
  • Convince us
    You can expect up to 2 rounds of interviews
  • Show your skills
    A series of technical tests based on your expertise
  • Sign the contract
    Welcome and congratulations!

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Maximize your impact. Get in touch.

Mathilde Dillien