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About the Challenge

Our Enterprise Resource Planning software packages are offered to our SME clients to automate their administrative and commercial processes. As an IT consultant (full job title: Customer Service Technical Specialist) you support the implementation of our software by creating layouts and reports, writing queries and integrating them via our scripting tool. You do this both for specific questions from a customer and in collaboration with your colleague project consultants.

As a consultant, your location is Mechelen, Ghent or Hasselt. You mainly work in the office/home office, about 10% of your time is spent with customers

  • You implement our ERP software at the customer with your colleague project consultant.
  • You manage your own projects, sub-projects and cases, including their aftercare. For technical questions that cannot be solved by telephone or remotely, you visit the customer on site
  • You guide the customer, from analysis to acceptance. This includes data import from external applications, creating layout, XML exchange, SQL reporting, data exchange based on external service, and so on
  • You deal with 3rd line questions and issues related to our implementations
  • You’re an all-round project manager: you keep an eye on the scope, budget and planning of your projects at all times. You ensure flawless organization, communication and follow-up.
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Your skills

  • Bachelor’s degree in IT (or equal by experience), combined with practical ERP knowledge focused on implementation

  • Thorough knowledge of databases
  • Writing optimized MS SQL queries is a key activity
  • You use the report generator and code via in-package scripting
  • You work on a project basis and independently monitor your own projects
  • Basic knowledge of accounting is a plus
  • You’re customer-oriented, you communicate effortlessly and you have a professional attitude
  • Organized, analytical and autonomous
  • You speak Dutch fluently and can manage well in French
  • You’re eager to learn and like to train yourself

Our offer

Exellys isn’t your typical recruiting or consulting agency, we are truly a category of one. We coach young tech talent and prime them for the professional world. After two years of receiving coaching and upskilling from Exellys, you’ll have the opportunity to work directly for a client that suits your skill set and interest. Think of us as your personal career coach.

Here’s what you can expect from us:

  • Do meaningful work. When you join us, you’ll work on purposeful projects that push the envelope of technology.
  • Benefit from a personal career coach. Ongoing development and learning is a core part of our DNA, and it’ll be part of yours, too.
  • Career mobility. After two years, you’ll have the opportunity to directly work for a client and grow your professional mobility.
  • We take care of you. We provide competitive compensation, benefits and more.

Ready to take on a high-impact role at a growing company? Bring your ambition and strong work ethic to a trusted company.

Key figures

  • +19.000 employees worldwide
  • Active in +40 countries
  • Recognized as one of the “Global 100 Most Sustainable Corporations in the World”

Company insights

More about this organisation

Wolters Kluwer is a leading global provider of information, software, and services for professionals.

We offer a dynamic position with extensive training on the job. In addition to a competitive salary, supplemented with numerous fringe benefits and a company car, Wolters Kluwer invests permanently in the growth and competences of its employees and wants to give them every opportunity to grow. We offer a flex plan with interesting benefits.

YOUR PATH TO EXCELLENCE

  • Apply now
  • Become an Exellyst
  • Get lots of training
  • Get personal coaching
  • Become excellent

Go for gold. Be excellent

Maximize your impact. Get in touch.

Laure Busschot